Choose a category for answers to commonly asked questions:
Reference And Research Help
Finding Materials
Library Cards
PIN Numbers
Borrowing Privileges
Services
How can I get a reference
question answered if I'm not at the library? Do you answer
reference questions via e-mail?
Yes. You may call Information Services
at 252-335-7536
or e-mail the Reference Library Assistant (bjackson@earlibrary.org )
if you have a short factual question. If you need more
extensive assistance the reference assistant will be glad to help you
when you
visit the library.
Do you have a special department responsible for genealogy
and/or local History?
Yes. The genealogist works on Thursday from 8:30am – 4:30pm. For More Information
please call 252-335-7536
How do I find a book?
All items (including books, videos, DVDs, and sound recordings) can be found
by searching our online catalog. Also, please feel free to ask
the Library Staff for assistance in locating the materials you need.
LOCATED ON THE 1ST FLOOR
Children’s books, Fiction, Audio Visuals, Large Print Books, and New Releases
LOCATED ON THE 2ND FLOOR
Teen books, Non-Fiction, Periodicals, Reference, Biographies, and Local History
Can I obtain magazine articles and e-journals online?
Yes, but databases are available only to Library cardholders. Users can
access electronic databases to search full text articles from journals
on-site or remotely from school, home or office. You must go to the
Library’s
homepage and click on Online databases. You must have a password to access
the online databases remotely.
A library card allows you to do more than simply borrow books and other materials. You can also use your card to be admitted to the computer lab and access to our online databases from home.
How do I get a library card?
Adults and Teens:
A library card is free of charge to any patron who furnishes a satisfactory form of identification ( e.g. current North Carolina driver’s license, rent receipt, property tax receipt, utility receipt...).
Children:
What is a PIN and how to do I get one?
A PIN is a 4 digit number that
provides an extra level of security when using your library card to reserve
books,
renew items by phone, or look up your personal information
in the Catalog. The last 4 digits of your telephone number will be assigned
as your PIN
when you receive a library card. You can change your PIN
at anytime by accessing MY ACCOUNT.
What should I do if I lose my card?
You should report the lost at once to your Library. You are responsible
for materials taken out with the card until it is reported
lost or stolen.
Is there a charge for a replacement card?
There isn’t a fee for the first replacement card. However, there is a $1.00
fee for a second replacement card.
How long can I keep borrowed material?
Each time you borrow a book or video, a date due receipt or card will be
given to you, indicating the day you should return the items to the
library. Check this date carefully. Most material circulate
for 21 days except for certain new fiction and non-fiction books.
They circulate for
14 days. Items can be renewed twice if there
are no holds or reserves on them.
Is there a limit on the number of items I can borrow?
The check-out limit for video cassettes, magazines,
DVDs, and CDs is 5 per adult. There are no limits
on other materials except for special project items.
These itemsl may be limited in number depending
on need and collection size.
Can I renew books by phone?
Can I renew online?
Yes you can renew items by phone or online, provided there aren’t any holds or reserves on the items.
What about overdue charges?
Fines are 5¢ per day per item. There is a five-day
grace period before fines start accruing except
for the new releases that circulate for 14 days.
If you have fines, call the Library to renew items
and stop fines from accruing.
Can I get a book from another branch transferred to my own branch?
Yes, you can "reserve" or "place a hold" on all
circulating library materials within the East Albemarle
Regional System (EARL). The East Albemarle
Regional System
consist of libraries in Dare County (Manteo, Hatteras, and Kill Devil
Hills), Currituck and Corolla as well as the Pasquotank-Camden Library.
Where do I return borrowed library material?
During library operating hours, please return materials to the circulation
desk. When the Library is closed, you may return materials in the
Book Return
Slot in the front of the building. Materials may also be returned
to any Library Branch in the EARL system.
Can I bring my students to the library?
Yes, but to provide better service to your students we ask that you make
an appointment with the Reference Library Assistant at 252-335-7536.
Do you offer computer classes or training?
Yes. We offer free training workshops at all levels. FMI contact the Computer
Instructor at 252-335-7536.
Are computers available for public use in the Library?
Yes, we currently have 5 children and 28 adult computers for public use.
The adult computers have internet access. You must have a library
card to
use the computers in the lab, however we have computers that
can be used for 15 minutes without the use of your library card
on both floors
of
the library.
Do you have typewriters for public use?
Yes, we have a typewriter for public use on the second floor in the
Computer Lab.
Do you have tax forms?
Yes. State and federal (North Carolina & US) tax forms are available
during tax season.
E-mail the County Librarian at jking@earlibrary.org